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  • HARI Scores Double Win For Service Excellence

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2011 HYUNDAI SONATA: Only Units Manufactured in the United States Affected by Steering Column Issues

1. The 2011 Hyundai Sonata, a mid-size sedan exclusively distributed by Hyundai Asia Resources, Inc. (HARI) through its nationwide dealer network in the Philippines is directly imported from Hyundai Motor Company in South Korea where it is manufactured.

 

2. Hyundai Motor Company, the largest automaker of South Korea and the 5th top ranking automotive brand in the world conducts all the necessary quality control standards and safety checks prior to releasing the cars to HARI in the Philippines.  Likewise, similar safety checks and quality standards have been employed by HARI before releasing any vehicle to its dealers and its customers. 

 

3. The steering column issue brought up in several write-ups in newspapers, publications and the internet is limited to Hyundai Sonata cars produced and manufactured in the United States.   The manufacturing plant of Hyundai in the United States is one of six production facilities outside of South Korea; these include China, Turkey, the Czech Republic and Russia.   

 

4. Hyundai Motor America (HMA) is conducting a voluntary safety recall of approximately 140,000 2011 Sonatas built between December 11, 2009 and Sept. 10, 2010. Hyundai dealers in the United States will inspect the steering column intermediate shaft universal joint connections for proper assembly and torque and make corrections if needed.  Hyundai Motor America has informed the National Highway Traffic Safety Administration (NHTSA) and is voluntarily initiating this precautionary measure to ensure the safety and quality of vehicles and the continued satisfaction of its customers.  

 

5. Hyundai Motor America is aware of fewer than 10 vehicles with improperly assembled or loose steering column universal joint connections.   No accidents or injuries have occurred as a result of this condition.

 

6. Additionally, dealers of Hyundai Motor America will update the vehicle’s software to ensure that possible power steering wheel vibration or shaking sometimes found with electric power steering systems will not occur as a result of a rare system malfunction.

 

7. These same dealers will make the repairs and software upgrade free of charge.  Customers will also receive a personal letter from Hyundai Motor America’s CEO thanking them for their continued support and understanding.   Repairs should take less than one hour.

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