• HARI Scores Double Win For Service Excellence

    Award-winning customer service. HARI S-AVP for After-Sales Service Operations (4th from left) Richard Gapasin received the prestigious Excellent Customer Service Achievement award for the passenger cars segment from HMC EVP & COO for International Operations Division Byung Kwon Rhim (rightmost) at the Global Customer Service Innovation Seminar held from July 4 to 6, 2017, in Seoul, Korea.   Becoming the most trusted lifetime partner of the Filipino goes beyond providing mobility solutions. It …

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  • HFI Salutes PH Team to 58th International Mathematical Olympiad

    HARI Foundation, Inc. roots for the PH Math team to the 58th International Mathematical Olympiad. Flying off to this year’s host city, Rio de Janeiro are: (first row, L-R) Team Leader Dr. Richard Eden (Ateneo de Manila University), Clyde Weslet Ang (Chiang Kai Shek College), Farrell Eldrian Wu (MGC New Life Christian Academy), Deputy Team Leader Dr. Louie John Vallejo (University of the Philippines-Diliman); (second row, L-R) Sean Anderson Ty (Zamboanga Chong Hua High School), Shaquille Wyan …

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  • HARI Foundation, Inc. Champions Biodiversity Conservation in the Asean Region

    One for Biodiversity. HARI Foundation, Inc. (HFI), led by President Ma. Fe Perez-Agudo, and ASEAN Centre for Biodiversity (ACB), led by Director Atty. Roberto Oliva, commit to intensify efforts at preserving the ASEAN region’s rich but threatened biodiversity.   Hyundai Asia Resources, Inc. (HARI), through its corporate social responsibility (CSR) arm HARI Foundation, Inc. (HFI), takes up the cudgels for the environment in a grand new way as the Philippine automotive industry’s champion for …

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  • Hyundai: Official Mobility Partner of ASEAN Biodiversity Heroes

    A show of force for the environment. HARI Foundation, Inc. (HFI) President Ma. Fe Perez-Agudo and ASEAN Centre for Biodiversity (ACB) Director Atty. Roberto Oliva commit to intensify efforts at conserving the ASEAN region’s rich but threatened biodiversity.   Hyundai Asia Resources, Inc. (HARI), through its corporate social responsibility (CSR) arm HARI Foundation, Inc. (HFI), has partnered with the ASEAN Centre for Biodiversity (ACB), to take its advocacy for education in environmental …

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  • Hyundai Keeps It Clean at the National Car Wash Weekend

    On its 3rd successful run, Hyundai Asia Resources, Inc. (HARI) will hold the Hyundai National Car Wash Weekend on July 1-2 at authorized dealerships, nationwide.   In the 2-day event, Hyundai customers get to enjoy a full vehicle pampering experience inside and out. The usual exterior wash, vacuum and tire black are stashed with the 23-point check-up using the Global Diagnostic System (GDS) Tool.   And the treat just keeps on getting better! Customers get a limited edition golf umbrella if …

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2011 HYUNDAI SONATA: Only Units Manufactured in the United States Affected by Steering Column Issues

1. The 2011 Hyundai Sonata, a mid-size sedan exclusively distributed by Hyundai Asia Resources, Inc. (HARI) through its nationwide dealer network in the Philippines is directly imported from Hyundai Motor Company in South Korea where it is manufactured.

 

2. Hyundai Motor Company, the largest automaker of South Korea and the 5th top ranking automotive brand in the world conducts all the necessary quality control standards and safety checks prior to releasing the cars to HARI in the Philippines.  Likewise, similar safety checks and quality standards have been employed by HARI before releasing any vehicle to its dealers and its customers. 

 

3. The steering column issue brought up in several write-ups in newspapers, publications and the internet is limited to Hyundai Sonata cars produced and manufactured in the United States.   The manufacturing plant of Hyundai in the United States is one of six production facilities outside of South Korea; these include China, Turkey, the Czech Republic and Russia.   

 

4. Hyundai Motor America (HMA) is conducting a voluntary safety recall of approximately 140,000 2011 Sonatas built between December 11, 2009 and Sept. 10, 2010. Hyundai dealers in the United States will inspect the steering column intermediate shaft universal joint connections for proper assembly and torque and make corrections if needed.  Hyundai Motor America has informed the National Highway Traffic Safety Administration (NHTSA) and is voluntarily initiating this precautionary measure to ensure the safety and quality of vehicles and the continued satisfaction of its customers.  

 

5. Hyundai Motor America is aware of fewer than 10 vehicles with improperly assembled or loose steering column universal joint connections.   No accidents or injuries have occurred as a result of this condition.

 

6. Additionally, dealers of Hyundai Motor America will update the vehicle’s software to ensure that possible power steering wheel vibration or shaking sometimes found with electric power steering systems will not occur as a result of a rare system malfunction.

 

7. These same dealers will make the repairs and software upgrade free of charge.  Customers will also receive a personal letter from Hyundai Motor America’s CEO thanking them for their continued support and understanding.   Repairs should take less than one hour.

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